Liberal Democrat councillors Carolyn Lambert and Stephen Gauntlett met with representatives of Barclays Bank to discuss the bank’s decision to close its Seaford branch.
Cllr Lambert says: “We made it clear to Barclays that Seaford is the biggest town in Lewes District. Barclays have told us that one in five residents in Seaford bank at Barclays and many of these are likely to be older customers who both need and value personal banking services. Many do not have access to online banking and are also very vulnerable to scams. There are other banks in Seaford who are continuing to offer personal face to face banking services so Barclays needed to consider the impact of their decision.”
Cllr Gauntlett adds: “I described the decision to close the Seaford branch of Barclays as “brutal”. I was pleased that Barclays accept that this should have been handled better and are now calling the customers who regularly use the branch to see how they can be helped to adjust to the change”.
Barclays told the councillors that they are now looking at bringing in a mobile banking van to offer some face to face advice services and that this could also be provided by them on a regular basis at Seaford library. Cllrs Gauntlett and Lambert are offering to work with the bank to assist with this provision which should help residents who will be affected by the closure.”